Uptime = Bottomline.

SERVICE


Service

It has never been more important to have a service partner you can trust. The Pete Store brings industry leading programs and resources to ensure your trucks spend less time in our shops and more time on the road serving your customers. Because service isn't what we do, it is who we are.

Here is what sets us apart:

Pull Up, Plug In

We begin initial diagnostics on trucks within 1-hour of your completed service check-in. This allows you to make more informed decisions about the length of repairs to help you plan your business.

A Quote for Every Job

We will provide a quote for each job, not covered by warranty, so there are no surprises when it's time to pick up your truck.

VIP Fleet Support

Our team of VIP Fleet Coordinators can continuously monitor fleet health though remote diagnostics. If service is required, we can help locate the nearest dealer, set up an appointment, and give you status updates.

The Royal Treatment

At The Pete Store, we treat our driver-guests like the most important people in the building, because they are. This starts with respect and appreciation, followed by comfortable driver's lounges, complimentary WI-FI, and free meals while trucks are being serviced. Simply put, we treat our guests how we would like to be treated.

Technology & Training

Our investment in training and technology is in excess of $1 Million annually. Our industry is changing quickly, but you can rest assured, The Pete Store will remain on the forefront by investing in tools, technology and people to deliver you world class support.

Honesty Above All Else

We are not perfect, but you can always expect the truth and our very best effort. Our business is built on relationships, and that starts with earning your trust every single day.