The Pete Store is a growing network of Peterbilt truck dealerships, with locations spanning the Eastern United States. Through our exclusive Peterbilt dealerships we offer sales of new and pre-owned trucks, truck parts, body shops, and truck service. A recipient of numerous awards, including Peterbilt North American Dealer of the Year (2004, 2016 and 2018), The Pete Store is a respected dealer in the transportation industry with a track record for quality support.
Here at The Pete Store we live by a set of principles we call our Rules of the Road. These rules dictate how we transact business, how we treat one another, and have become our definition of success. They are:
Do what you say, then do a little (or a lot!) more.
When you tell the truth, the outcome is always better than the alternative.
Our goal is to provide memorable, extraordinary service and hospitality to our customers. A genuine care, concern and appreciation for each customer will be evident in everything we do.
There is always a better method, approach, or process and it is our responsibility to find it. Look for opportunities others haven't seen and find simple solutions others wish they'd thought of.
With vendors, customers, and co-workers, it is vital that we take a genuine interest in getting to know others for who they are as people, rather than what they can do for us.
We are not perfect, but we will always do our very best, and do what is right - even when it is not in our best interest.
We will only represent brands that reflect our high standards for quality and integrity.
We are fortunate to live and work in great communities. As a company, and as individuals, we have a responsibility to invest our time and resources to help make them even better.
We will have many accomplishments to be proud of, but we must never be arrogant or boastful about them. Instead, we will carry with us a quiet confidence in our ability and an understanding that what we do will speak for itself.
The Pete Store has grown from a single location in 2001, to one of the largest PACCAR dealers in the world today. This is how we got here:
Our story begins in Toronto, Ontario, Canada in 1992. At the time, John C. Arscott was an employee of Peterbilt Motors Company and assigned with the task to finding a suitable dealer for the Greater Toronto Marketplace.
After an unsuccessful search, John Arscott and an investor founded Premier Peterbilt, Inc. in the spring of 1993. The venture proved to be a success with two more locations added over the next five years to support the Greater Toronto Area.
In 2001, Mr. Arscott sells his interest in the Canadian dealerships and purchases Peterbilt of Richmond, Inc. in Richmond, VA. Just six months later, Arscott acquires Peterbilt of Baltimore in Baltimore, MD.
As the American Economy recovers, The Pete Store prospers, even being named the 2004 Peterbilt North American Dealer of the Year. It was a notable accomplishment for a young business to receive an honor that is typically reserved for more established dealers. Jeff Arscott, Mr. Arscott's eldest son, joins the business the same year.
A third location, Blue Ridge Peterbilt, opens in 2005 in Raphine, VA to support customers on the I-81 corridor. Greg Arscott, Mr. Arscott's second son, joins the business.
In 2007, The Pete Store acquires Peterbilt locations in Knoxville, TN, Greenville, SC, and Ringgold, GA.
The Pete Store delivers the world's first Class-8 Hybrid Truck to Wal-Mart Stores, Inc.
The Peterbilt Store - Columbia opens its doors in Columbia, SC.
The Peterbilt Store - Northern Virginia opens in Springfield, VA.
The Peterbilt Store - North Georgia is damaged by an F4 Tornado.
The Peterbilt Store - Delaware opens in Seaford, DE.
The Pete Store acquires certain assets of Elliott/Wilson Capitol trucks including locations in Landover, MD and Manassas, VA.
The Peterbilt Store - Richmond severely damaged by fire.
The Pete Store acquires Peterbilt territory rights to 33 counties in South Georgia and opens a location in Metter, GA.
The Peterbilt Store - Hagerstown opens in Hagerstown, MD.
The Peterbilt Store - Richmond unveils new 27,000 square-foot facility.
The Pete Store is named Parts and Service Dealer of the Year.
The Pete Store is named PACCAR Engine Dealer of the Year.
The Pete Store enters the New England market with the purchases of Peterbilt territory in Massachusetts. A new location in Plainville, Massachusetts open its doors shortly thereafter.
The Pete Store is named Peterbilt North American Dealer of the Year.
The Peterbilt Store - Greenville moves into new 50,000, 17.5-acre location in Duncan, SC.
Two locations are added to the New England footprint with the addition of stores in Tewksbury, MA and Fitchburg, MA.
The Peterbilt Store - Northern, VA [Gainesville] opens right off I-66.
The Pete Store is named Peterbilt North American Dealer of the year for the second time in three years.
We are committed to making a tangible, sustainable difference in our communities. As part of this commitment, The Pete Store donates tens of thousands of dollars per year through our unique employee driven donation program which gives each employee $250/year to donate to a cause of their choice.
In the darkest hours after disaster strikes, the First Response Team of America brings light to communities throughout the United States. The team helps fill the gap between the initial onset of a disaster and traditional relief agencies to bring help and hope to communities when they need it most. By studying the weather patterns and communicating with leading meteorologists, The First Response Team pre-positions $1 million of specialized equipment to respond to natural disasters.
The Pete Store has a longstanding partnership with The First Response Team of America through equipment donations and our employee volunteer program. To learn more about The First Response Team and how you can help, visit www.FirstResponseTeam.Org or view the video below.
Starkey Hearing Foundations' mission is simple, but the scope is immense: Donate, Fit, and provide aftercare for more than 100,000 people annually suffering from hearing loss all over the world. To date, they have helped 1.2 Million people with hearing loss in over 100 countries. The Pete Store is proud to be a supporting partner of Starkey Hearing Foundation to advance its mission of bringing the gift of hearing to those in need around the world. This is truly a transformational organization on the front lines making a difference.
To learn more about the Starkey Hearing Foundation and how you can help bring the gift of hearing to those who live in a silent world, visit www.StarkeyHearingFoundation.org