Renton, WA — July 6, 2009
Peterbilt of Richmond in Richmond, Va., received the 2008 Peterbilt TruckCare Dealer of the Year award for superior aftermarket service at the Peterbilt Motors Company annual dealer meeting.
"Receiving Peterbilt TruckCare Dealer of the Year award serves as proof of our longstanding commitment to customer support throughout our organization," said John Arscott, president of Peterbilt of Richmond, who received the award at the meeting. "We sell world-class products and feel a sense of responsibility to support them with exceptional service."
Peterbilt of Richmond is a member of The Pete Store family of dealerships, (www.thepetestore.com), a Peterbilt dealer group with locations in Georgia, Maryland, South Carolina, Tennessee and Virginia.
The award, presented jointly by Peterbilt Motors Company and PACCAR Parts, is given in recognition of superior parts and service support.
"Every day, customers tell us how exceedingly important parts and service support is to their operations, especially in this challenging economy," said Rick Gorman, PACCAR Parts general manager and PACCAR vice president. "Peterbilt of Richmond set a high standard of excellence in 2008 by providing a consistently superior level of service as rated by customers. Peterbilt of Richmond's staff deserves this accolade for that accomplishment."
Arscott noted that Peterbilt of Richmond's ability to provide a high level of customer service is largely due to an exclusive partnership with Peterbilt and PACCAR Parts.
About Peterbilt Motors Company
Based in Denton, Texas, Peterbilt combines classic styling, innovative design and superior-quality features in a custom-engineered truck that stands as the "Class" of the industry. Through its 245-plus North American dealer locations, Peterbilt also provides a comprehensive array of TruckCare(R) aftermarket support programs, including preventive maintenance plans, expedited QuickCare(R) services, automated parts inventory replenishment and 24/7 complimentary customer assistance through 1-800-4-Peterbilt. For more information about Peterbilt, visit www.peterbilt.com
About PACCAR Parts
PACCAR Parts operates a network of parts distribution centers worldwide, which offer aftermarket parts sales support to Kenworth, Peterbilt, and DAF dealerships around the world. The company offers seven quality brands that not only meet OEM specifications, but also customers' expectations regardless which major manufacturer makes their trucks.