Here at The Pete Store we have built a reputation for delivering exceptional support by putting our customers first and doing what we say.
Our commitment to service extends beyond good intentions; we have instituted a formal pledge to ensure each customer receives world-class support every single day. The four points below make up what we call our 'Bilt for Service Commitment and you can expect this level of support at each of our locations.
Pull Up, Plug In
We will begin diagnostics within 1-hour of your service check-in process being completed.
A Quote for Every Job
We will prepare a formal quote on all repairs not covered by warranty.
Be Our Guest
There is no place like home, but we do everything we can to make your time here feel more like it. That includes Wi-Fi, comfortable lounges, and free meals for drivers.
Our after-hours concierge service is staffed with fully trained representatives to ensure you will receive support 24 hours a day, 7 days a week.
Our expectation is not to provide the best service you have ever received from a truck dealer, we strive to deliver the best service you have ever received, anywhere. If you did not receive outstanding service or just have some feedback on how we might improve, please let us know at firstname.lastname@example.org